Workforce Strategy

You don't have a hiring problem. You have a work-design problem.

Chris Trevino · June 18, 2026 · 6 min

Every open req is a hypothesis: that a person, hired at this price, doing this bundle of tasks, produces more value than the alternatives. Most businesses stop testing that hypothesis after the first hire. The job description gets copied forward, the tasks accrete, and five years later the role is a container for whatever nobody else wanted.

The diagnostic question is not "where do we find these people" but "what percentage of this role is judgment, and what percentage is coordination?" Coordination work — chasing status, re-entering data, formatting reports, routing approvals — is the part that makes roles unpleasant, hard to fill, and expensive to backfill. It is also the part most amenable to redesign.

We consistently find that roles described as impossible to hire for are 40 to 60 percent coordination. Removing that half does two things at once: it shrinks the requirement, and it makes the remaining job worth doing for someone good.

Redesign before you re-post. The market is not going to get easier, and the second year of an unfilled req costs more than the intervention.

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